We at Jeejas Decor factory are always trying hard to match your expectations about your desired wallpaper delivery. Our quality assurance people always conduct rigorous quality checks on every strip of self-adhesive wallpaper. We never ship until we are not 100% confident that it’s perfect for you.

But still, for any improbable occasion there is a problem with your purchase, simply contact our support team, and we will try our very best to come to a solution as fast as possible. We sell a variety of wallpapers on our website - jeejas.com and you can find more details on our returns policy for each one below.

Custom mural wallpapers

If you face an issue with our murals within 10 days of the delivery, then you can reach our support team; we can be contacted via phone at +1 519 501 0088 or via email at [email protected].

The best way to solve the problem faster is please share some photos of your defective mural. Our support team will arrange a courier to collect your mural. In most circumstances, we will not require to collect and we can normally figure out where the matter lies through photos.

It is essential to mention that our murals are custom-made products whose dimensions are unique for each wall, therefore they are unique and have no resale value. For this reason, we are unable to accept returns of custom murals due to a change of plan, that it is simply unwanted, or after they are installed, as we cannot reuse them. Once the order has been placed for your custom mural, it cannot be cancelled.