FAQs
What forms of payment does Jeejas Wallpaper accept?
Jeejas Wallpaper accepts most major credit and debit cards.
Amex, Visa, Master Card
Is my payment secure?
Jeejas uses AWS SSL encryption technology
What is the cost of delivery?
Delivery is Free $25.00
Do you allow delivery to an address other than my own?
Yes, you can select an alternative delivery address.
How long does delivery take?
Delivery time within the north America is 5-8 working days. We use UPS and send tracking information with your order.
How do I know if my order has been received?
You will receive a confirmation email.
Can I return non-faulty wallpaper?
If you are not completely satisfied you may return the product at your own cost, within 15 days after receipt of your order, undamaged and in the original packaging for a full refund. However, if a product has been made individually to your specification then these rights to return do not apply, unless the product is faulty (this includes fabric and wallpaper sold by the metre and cut to the length you order). Please contact [email protected]
Please state your order number, date of receipt, the reason for returning the product and whether you would like a refund or a replacement product.
Address
Jeejas.com
40 Adam Ferrie PL
Kitchener, ON N2E 2A9
If the wallpaper is faulty what is your returns policy?
In the unfortunate event of a fault please return the product to us with the labels – it should not be necessary to return all the faulty product. Please do note that You should check all wallpaper products for faults before and during hanging. Carefully examine the first 2 or 3 lengths on the wall, to ensure there are no faults. If at this stage you are in any doubt as to whether the paper is faulty please stop work immediately and contact us. If the product is defective in any way or has a fault, a full replacement or refund will be made at no charge.
When returning goods because of a fault firstly please send us an e-mail to [email protected] it may not be necessary to return the wallpaper. Please state your docket number, date of receipt, details of the fault and whether you would like a refund or a replacement product.
Orders should be returned within 28 days to:
Address
Jeejas.com
40 Adam Ferrie PL
Kitchener, ON N2E 2A9
